Réceptionniste (H/F)

Établissement

The Hotel Le Cep, a 5-star establishment with 60 rooms and soon 71, is located in the city centre of Beaune, capital of Burgundy wines.

A veritable institution, this house has been attracting a high-end international clientele for years.

The establishment consists of several buildings classified of the sixteenth century which house 60 rooms including 32 suites, the House of Ramparts, a holistic center of 1000 M² with the Wellness Spa Marie de Bourgogne and the Ayurvedic Center, an oenotouristic activity with several tasting cellars and an exceptional cellar composed of a wide selection of the best Burgundian estates.

We were recently elected among the 100 best hotels in the world.

Mission

More specifically, you will be required to :
- Providing a personalised, tailor-made welcome to each customer and following up on their departure.
- Carry out check-in, check-out, invoicing and collection.
- Responding to guests' reception-related requests in accordance with the reception and hospitality procedures defined by the hotel.
- Participate in the marketing of the hotel's services and promote our services to guests.
- Work in close collaboration with the different departments of the hotel.
- Follow up on information and special requests concerning guests to the relevant departments.
- Operate the switchboard and take reservations.

Profil

- You will be able to work in a team environment and be able to work in a team environment and be able to work in a team environment and be able to work in a team environment,
- You have significant experience in a similar position in an establishment of the same level.
- You are a smiling, dynamic person with a sense of service.
- You are courteous and friendly, you like to please and listen to your customers.
- You know how to be discreet, reactive and adapt quickly to any situation.
- You are fluent in French and English. You are fluent in French and English. A third language would be a plus.

Further information

- Contract: (indicate type of contract and start date)
- Rest: (number of days)
- Salary: (indicate gross annual or monthly salary)
- Benefits :