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Réceptionniste (H/F)

VILLA MIRASOL MC

FRANCE
Nouvelle Aquitaine
Landes (40)
Mont de Marsan

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Établissement

La Villa Mirasol, a 4* hotel-restaurant located in the heart of Aquitaine and the Landes forest in Mont de Marsan. The hotel has been transformed and modernised to retain the spirit and charm of a family home. The hotel has 5 rooms and two suites.

The hotel has 5 rooms and two suites, a gastronomic restaurant, a tea room, a wine bar and a botanical garden. The Chef proposes a contemporary and tasty cuisine which, without denying the fundamentals of tradition, lets the products of a generous and preserved land express themselves.

The establishment is also a member of les Collectionneurs.


Mission

More specifically, you will be required to :
- Providing a personalised, tailor-made welcome to each customer and following up on their departure.
- Operate the switchboard and take reservations, carry out check-in, check-out, invoicing and collection.
- Responding to guests' reception-related requests in accordance with the reception and hospitality procedures defined by the hotel.
- Participate in the marketing of the hotel's services and promote our services to guests.
- Work in close collaboration with the different departments of the hotel : restaurants and cuisine
- supervise the maids and check the cleanliness of the rooms

- supplement the breakfast service

 



Profil

- You will be able to work in a team environment 
- You have significant experience in a similar position in an establishment of the same level.
- You are a smiling, dynamic person with a sense of service.
- You are courteous and friendly, you like to please and listen to your customers.
- You know how to be discreet, reactive and adapt quickly to any situation.
- You are fluent in French and English. You are fluent in French and English. A third language would be a plus.


Further information

- Contract: permanent
- Rest: 2 days
- Salary according experience