Maintenance Manager

Tell us about your background:

I trained as a mechanic, but quite quickly I changed paths to focus on the maintenance of tourist sites. I have worked in holiday centers so in contact with customers and I am now in this 4* hotel.

What is a typical day like?

I start my day with the swimming pool so that it is treated before the arrival of the customers then I take care of the surroundings of the hotel and check that it is clean and in good order. Then, depending on the needs, I intervene in the rooms, the common areas or in the kitchen and in emergencies when there are problems.

What qualities do you need to have to do this job?

You have to know how to intervene as discreetly and as quickly as possible to limit the nuisance to customers. It is also advisable to know how to step back and take the time to reflect before taking action to control the consequences.

What advice would you give to someone who wants to go down this path?

Today, there are training courses for maintenance technicians either in initial training or in continuous training and in the context of retraining. It’s a good approach for someone who wants to quickly get up and running in a hotel.