Home » Our professions » Room service » Housekeeper

Governing

You are responsible for the good maintenance of the establishment. You must supervise, train and manage your team whose schedules you carefully establish. You also check the cleanliness of the rooms and report malfunctions.

;

Training

BTS, BAC PRO, BP, CAP

Qualities

Excellent presentation, discretion, sense of service, organization, diplomacy, rigor, availability, sense of detail

Average salaries

Starting salary: 20 k€ gross annual
Confirmed salary: 22-23 k€ gross annual

Skills

Know how to supervise and train a team, check the state of cleanliness, establish a staff schedule according to the occupation of the rooms, check the conformity of the rooms before the arrival of the customers. You are involved in monitoring and training your team, and the satisfaction of a job well done is your priority.

Outlook

Executive Housekeeper
See our offers for room service jobs

Our professionals testify

Make the client's stay in his room as pleasant as possible so that he retains the best of memories.

Lynda, Housekeeper in a 4 star hotel

Tell us about your background:

I graduated as a hairdresser but I never felt any particular interest in the profession. The chance of a meeting allowed me to discover the world of luxury hotels and from season to season I have worked in luxury hotels for 18 years.

What is a typical day?

We start with a briefing with the reception manager in order to know the particular attentions to be paid to the room of each client. Around 10:30 a.m. I then prepare my team to start the rooms and we thus grant between 45 minutes and 1 hour per room until the middle of the afternoon. In the evening, one of us provides the cover service.

What do you appreciate the most in your role?

Make the client’s stay in his room as pleasant as possible so that he retains the best of memories.

What qualities do you need to have to do this job?

You have to be meticulous, available, attentive to the smallest detail and able to solve a problem with serenity and efficiency

An anecdote ?

I was the hair dresser and makeup artist for a bride whose ladies in waiting had missed their plane. So I prepared her for the ceremony and somehow saved her day.

You have to be attentive to the smallest detail, rigorous, careful

flavia, Housekeeper Assistant

Tell us about your background:

I first passed a Bac General in Portugal then I arrived in France where I entered as a chambermaid in the establishment that employs me. After 3 years I have just been appointed assistant governess but my goal is to train myself to quickly become a governess.

What is a typical day like?

The day begins with a passage in reception in order to receive the directives specific to each room according to the wishes of the customers. Then with my team we prepare the rooms, it takes about 30 minutes for the 3 of us. Then I go over each of the rooms to make sure that it has been done according to the rules of the house.

What do you appreciate the most in your role?

I enjoy my meetings with clients, receiving their compliments when they appreciate the quality of our work.

What qualities do you need to have to do this job?

You have to be attentive to the smallest detail, rigorous, careful and demanding with yourself

What advice would you give to someone who wants to go down this path?

To do this job well with the ambition of working in beautiful houses, I recommend following a school course in the hotel business or at least following specialized training;

Discover our other sheets related to room service jobs?