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Room clerks

You ensure the establishment of the restaurant as well as its maintenance. You are responsible for welcoming customers, installing them at their table and serving them appetizers and side dishes. You also ensure that the trays are sent to the dining room during the service.

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Training

CAP / BAC PRO / BTS hotel and catering

Qualities

Listening, speed, efficiency, excellent interpersonal skills, responsiveness, curiosity, courtesy, discretion

Average salaries

Starting salary: 18-20 k€ gross annual
Confirmed salary (from 2 to 5 years): 20-22 k€ gross annual

Skills

Setting up the service, setting and clearing tables, knowing how to communicate and inform customers. Passionate about service, customer satisfaction is at the heart of your requirements. You have the desire to learn and progress thanks to your observation and your curiosity.

Outlook

Demi-chef de rang, Chef de rang, Maître d’hôtel, Room manager
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Our professionals testify

Thanks to the versatility of my studies, I may be called upon to help in the kitchen or at reception.

Maxime , Waiter in a starred restaurant

Tell us about your background:

I wanted to do several jobs but during an observation internship in a restaurant I discovered my path. The experience seduced me, I prepared a BAC Pro hotel followed by a BTS Hotel and catering in Bordeaux. I went on an internship abroad to complete my training and today I am part of the brigade of a starred restaurant.

What is a typical day ?

I start by saying hello to everyone on duty and then depending on my department I set up breakfast or the dining room. When I am from breakfast I only participate in dinner, which gives me free time.

What do you appreciate the most in your role?

I like the contact with the customers especially at breakfast time since it is a particular moment of the day when we are not in service. I like the versatility because outside the dining room I may be called upon to help in the kitchen or at the reception.

What qualities do you need to have to do this job?

Versatility, sense of perfection, meticulousness, rigor, elegance and courtesy.

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